正文
20111102
段永平（发布） · 网易博客 · 2011-11-02
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刚刚收到公司同事的Email，放上来分享一下
我一直觉得OPPO的企业和产品文化有很多地方和苹果很相近，也许有一天OPPO也可以像当年SONY改变世界对日本产品印象
那样改变世界对中国产品的印象。希望在21111112之前能看到这一天哈。
Anyway，希望不久我们的智能手机也能得到这种评价哦。
http://www.pcmag.com/article2/0,2817,2395518,00.asp#fbid=awOGXmWmHN2
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Tony，阿段：
今天OPPO的蓝光机得到了PCMag的Reader’s Choice奖。之前我们并不知道PCMag在举办用户投票，也从来和这家杂志没有任何联系。PCMag是美国最大的历史悠久的计算机专业杂志，最近几年开始覆盖家用电器。有意思的是PCMag专门把OPPO与苹果相比，引用数据来表明OPPO的用户满意度、质量、推荐意愿都要比苹果好。它开篇写到“Apple doesn't make Blu-ray players, but if it did, we have a feeling that OPPO Digital would still beat it in customer satisfaction.”（苹果不生产蓝光机，即使它生产，我们认为OPPO仍然会在用户满意度上击败它）。最后写到“This manufacturer of high-end Blu-ray players received satisfaction scores that would make even Apple jealous.”（这家公司的高端蓝光机所收到的用户满意度得分让苹果也嫉妒）。
今天中午我们聚了餐来感谢员工。另外，想让你们知道，每次发布新机时，我们也是总要留一定的数量的新机不卖来保证售后服务，苹果也许是向OPPO学的（玩笑）。
敬礼！
Jin
| Readers' Choice Awards 2011: Gaming Consoles, Blu-ray Players, DVRs and Streaming Media Devices Taking streaming video to the living room has introduced a whole new way to entertain with some of the same old devices. Our readers reveal which devices and manufacturers are the most reliable. · Description: Ben Z. GottesmanBy Ben Gottesman · October 31, 2011 · CATEGORY: BLU-RAY DISC PLAYERS Description: Readers Apple doesn't make Blu-ray players, but if it did, we have a feeling that OPPO Digital would still beat it in customer satisfaction. The small Silicon Valley-based manufacturer of Blu-ray disc players earns a Readers' Choice award, having received the highest satisfaction scores of any company in all of our satisfaction surveys this year. Respondents rated overall satisfaction at 9.5 on a scale of 0 (worst) to 10 (best). That was actually the lowest of its major ratings: Overall reliability was a 9.7 and likelihood to recommend was 9.6. For comparison, the highest rated products in 2011 to date were Apple's desktops and notebooks which rated 9.2 for overall satisfaction. Description: Highest Rated Products OPPO currently only has two products on the market, the $499 BDP-93 and the $999 BDP-95. In addition to being designed to meet the demands of audiophiles and videophiles, both provide access to a diverse selection of content including Blu-ray discs and Blu-ray 3D, as well as a variety of streaming sources, including Netflix, Blockbuster, VUDU, YouTube, Pandora, and more. Not everyone is prepared to spend that much on a Blu-ray player. That's why we also award a Readers' Choice to Sony for its Blu-ray players. Sony, the company that first developed Blu-ray technology, makes an extensive line of players. Some are available for under $100 and many more list under $200. Respondents rated Sony's overall satisfaction at 8.4 and reliability was an 8.8—both strong scores, but paltry compared to OPPO. In addition, Sony's technical support was rated best among the Blu-ray manufacturers who had enough units needing support to be included in our evaluation, though at only a 6.6 on a scale of 0 to 10, there's still plenty of room for improvement. Fortunately, consumers have a lot of good choices when it comes to Blu-ray players. Four other brands also received overall satisfaction ratings over 8.0: LG, Panasonic, Samsung, and Pioneer. LG's overall satisfaction rating of 8.3 helps it earn an Honorable Mention designation. In addition, LG, along with Vizio, had the highest rating for satisfaction of the Blu-ray players as a streaming media device at 8.0. In general, the streaming ratings for all of the manufacturers were very tightly grouped together. Respondents don't seem to perceive large difference among brands, but they're generally happy with their ability to stream content to their television through their Blu-ray player. Of course, when it comes to Blu-ray players, the elephant in the room is Sony's PlayStation 3 (PS3). Starting at $250, not only do you get the highest-rated gaming console, you also get an excellent Blu-ray player. Even though we asked respondents to only tell us about their standalone player, many went ahead and rated their PlayStation as a Blu-ray player and actually gave it higher marks for satisfaction and reliability than Sony's standalone players or anyone else's players except OPPO. Based on its satisfaction ratings, we recommend you take a close look at the PlayStation before you purchase a standalone Blu-ray player. Description: Blu-Ray Players CATEGORY: BLU-RAY DISC PLAYERS Description: ReadersOPPO Digital, Inc. This manufacturer of high-end Blu-ray players received satisfaction scores that would make even Apple jealous. |
第 1 层 狮子 · 2011-11-02 10:31
中国调查淘宝商城涉嫌垄断问题】商务部信息化司副巡视员聂林海表示，商务部正与工信部及国家发改委讨论相关事宜。这是官方第一次就淘宝商城事件中淘宝是否滥用市场支配地位做回应。聂林海表示，做为一个公共的电子交易平台，淘宝不应该只顾自己的利益，而忽视其他人的利益
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第 1 层 加忠 · 2011-11-02 10:31
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第 1 层 xlli777 · 2011-11-02 10:33
恭喜恭喜！！“另外，想让你们知道，每次发布新机时，我们也是总要留一定的数量的新机不卖来保证售后服务，苹果也许是向OPPO学的（玩笑）。”这句话解答了很多我的疑问～
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第 1 层 xmyiru-上官汉镳 · 2011-11-02 10:34
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第 1 层 绿色茶农 · 2011-11-02 10:50
上周六亲自体验了OPPO的手机售后服务做得相当不错。因朋友的oppoU525不慎摔坏显示屏镜片，我去华强北顺便帮他带到oppo售后服务部维修，刚好是午饭时间，我让那师傅先吃完饭再修，那师傅还是坚持先修。更换了镜片45元。服务态度很真诚。我故意调侃他说你们质量很差一摔就坏。他态度非常诚恳的说，有可能是不小心摔到脆弱角度不然应该是没问题的。我就跟他说是其实苹果摔了也一样会坏的，段大哥买的苹果4S不小心掉到地上也一样坏掉。你们的售后服务我很满意。前后也就几分钟。谢谢！
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第 1 层 寸而 · 2011-11-02 10:59
我周围的人有用OPPO手机的也很满意。
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第 1 层 dongtao1026 · 2011-11-02 11:01
伟大的公司都是从小细节做好开始的，伟大的公司都是受人尊敬的，无论是消费者还是对手！
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第 1 层 长安 · 2011-11-02 11:17
一分耕耘，一分收获。步步向前，步步高。。
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第 1 层 学习者 · 2011-11-02 11:29
期待有天OPPO手机在美国也可以获得同等的殊荣........
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第 1 层 poeme_gmat · 2011-11-02 11:48
恭贺，恭喜！真正做事的团队，基业常青的品质和精神！
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第 1 层 小沈 · 2011-11-02 11:51
恭喜一下，表示尊敬。在我看来，为人们提供优质产品和服务、给大家的生活带来美的享受，就是贡献和行善，也是对自己好。那些光追求利润目标的企业和人，他们得到的美好要少得多。
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第 1 层 liuyonghong100 · 2011-11-02 12:46
本分于产品品质和用户体验感觉，“胸无大志”走向国际之巅！祝贺恭喜分享
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第 1 层 邹东明 · 2011-11-02 13:27
期待OPPO能象苹果一样，我用OPPO我自豪。也期待OPPO能象苹果一样成为上市公司，我投OPPO我发财。
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第 1 层 书晓 · 2011-11-02 14:23
以我对OPPO文化的了解，我对这样的消息不感到意外
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第 1 层 自由翱翔 · 2011-11-02 17:09
oppo的某些创始人可要比苹果的老乔同学要“懒”很多，在这里小小的鄙视一下！
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第 1 层 topcp · 2011-11-02 18:28
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第 1 层 duanmi_ok · 2011-11-04 11:03
段总你好！受博友委托，他向你提问以下的问题，你可有时间解惑一下吗？
1、这段时间我看了科林斯的《基业长青》、《从优秀到卓越》、《再造卓越》，又看了韦尔奇的相关书籍，感觉科林斯与韦尔奇很多观点相通共融：如“先人后事”、“数一数二”、“群策群力”、“无边界”、“刺猬理念”、“第五级经理人”。。。。其中的核心在于：选合适的人、让合适的人到合适的位置、信任人、激励人
韦尔奇有句话说得比较好，“在没有成为领导者前，关注的是自己的成长；而成为领导者后，关注的是别人的成长”，韦尔奇的知人善用，从大局出发，从长远考虑，让企业内部的“官僚化”的恶习无法立足的坚定态度，很有启迪。像GE这样大的规模却业仍然保持着如小企业般的活力与进取根源于它的不断挑战自我，“流水不腐”的理念，也与科林斯所说的“保存核心，刺激进步”异曲同工。我想段总当年拜访SONY后，认为SONY所存在的问题是不是：企业内部的官僚化作风？
2、韦尔奇自身受德鲁克的影响比较大，是不是可以说德鲁克是管理学的理论大师，而韦尔奇是最优秀的实践者？
3、段总谈苹果与乔布斯比较多一些，而对GE与韦尔奇谈得比较少一些，我个人认为GE的韦尔奇在造钟方面要要远强于苹果的乔布斯，如果用足球来类比的话，韦尔奇就是巴西的贝利，而乔布斯就是阿根廷的马拉多纳。肥沃土壤所生长出的优良的果实和概率远大于土壤稍差的，GE就是巴西，苹果就是阿根廷。
4、不知段总有空的话能否写篇博文谈谈GE和韦尔奇，谢谢！
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第 2 层 段永平 · 2011-11-04 11:16 · 回复 duanmi_ok
1。我从来没去过SONY;
2.我知道德鲁克，但从来没看过他的东西;
3. 我今年一月才突然悟出来其实乔布斯也是一个很好的造钟人。
他的问题是他同时还是一个极为罕见的报时人，我和科林斯都上当了，不然几年前我就该买苹果的;
4.没空！你可以去看韦尔奇的东西。
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